Local guy’s scoop on Tesla problems

The L.A. Times reported yesterday“Tesla’s service centers are dealing with Model 3 quality problems that result partly from the ill-conceived automation effort.”

So I contacted Richard Harty, the Stockton Tesla owner who gave me a memorable ride in his Model 3 and asked if all was well.

Harty and his Tesla: some glitches but no mechanical problems.

“I’m doing well and really enjoying driving my Model 3.

“I have had a chance to drive it in the mountains and it handles much more like a sports car. It is very fun to drive and it the best car I have owned.

“Mechanically, I have had no problems at all and all the fuss about the panel gaps doesn’t appear to be a problem with mine. It looks nice to me.

Software-wise, I have had some issues that have been corrected through software updates.

“When I first got the car I had to turn off bluetooth off on my phone and back on, to get it to reconnect to unlock the car with my phone. Sometimes I would have to use the credit card key instead. This has been corrected after several software updates to the car and one update to the app. It works very well now and will open the car even if the app isn’t running on the phone.

“I have had the back up camera go dark a couple times, the mirrors wouldn’t retract or extend fully when turning the car off and the screen would go “fuzzy.” The car was still drivable and would correct with a software reset. With the last software update, this seems to be taken care of.

“Initially when I got the car I knew I had heated front seats. I got a nice surprise with a software update a few weeks ago that gave me control over rear heated seats letting me know the hardware had been there all along.

“The last update improved the user interface allowing more often used controls placed closer to me on the screen and allowing me to set the adaptive cruise control speed and follow distance from a scroll wheel on the steering wheel, instead of having to find the controls on the screen.

“As of now the car has been very consistent and free of problems with the last software update.

“A lot of focus on “bad” news has been generated by investors who are shorting the stock hoping for it to go down. Right now it is one of the most shorted stocks on the market.”


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  • Blog Author

    Michael Fitzgerald

    Mike Fitzgerald is The Record’s award-winning metro columnist. His column runs in the paper three times a week. Born in San Francisco, he was raised in Stockton. His column covers diverse beats including, sometimes, the offbeat. Read Full
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