Another insulting receipt

Loretta Rubalcaba writes:

“The article on the receipt “Fat Girls” reminded me of an incident that happened to my husband.

“My husband, who is over sixty, ordered the senior coffee at MacDonalds on Ben Holt.  The receipt read OBSOLETE.  He laughed all the way home, but we have never bought anything from them again.”

She adds: 

“We, as parents, have the obligation to teach common courtesy and manners  to our children. If we did this , then maybe Stockton would be some place special.  Courtsey and manners do not cost anything but they go a long way in making life more pleasant.”

George Orwell wrote about waiters in “Down and Out in Paris and London:” “The waiter’s outlook is quite different. He too is proud in a way of his skill, but his skill is chiefly in being servile. His work gives him the mentality, not of a workman, but of a snob.”

Good manners in server culture consists of a concealing disdain for the people they serve. Failure to do so is career-limiting, as the “fat girls” dummy found out.

The question is why his indiscretion went viral. Perhaps there is an aspect of urban legend about the story, a vague but broadly felt anxiety about the quality of food and respect we get when we put ourselves in a restaurant’s hands. It is an act of trust, after all. When someone betrays that trust — or lifts the curtain and shows us it is constantly betrayed – people feel vulnerable and ill-used. They need to speak out.


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  • Blog Author

    Michael Fitzgerald

    Mike Fitzgerald is The Record’s award-winning metro columnist. His column runs in the paper three times a week. Born in San Francisco, he was raised in Stockton. His column covers diverse beats including, sometimes, the offbeat. Read Full
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